Regarding your inquiry, Golondia is an action game, which multiplies the type of air hockey and pinball.It is a stage clear type of game that you roll the character by flicking, defeat the enemies and compete for score.

Golondia is a free to play application.
*Start from 06/05/2018(JapanTime), we will stop selling paid items(Diamond).
Item you currently own can be used as it used to be.

All the users are prohibited to behave as below.
Game accounts could be locked when it's turned out that you are playing against these rules.

• Do not abuse any Bug/error.
  [Bug] is defined as an irregular in-game operation or result which you are not allowed to abuse upon playing the game.
  Any issues caused by the abuse of error cannot be compensated in any circumstances.
  We would rather take a legal action in case we judge it as an obstruction.
  Also, we appreciate any report about players behaving that way.
• Do not buy and sell game data for real deal
  We ban selling and buying game data which is possibly coming out with an illegal action. We are not responsible for any troubles caused by selling/buying game data.
• Do not spread over made-up info
  All the players are prohibited to speak in public any made-up/unreasonable/unproved information, which could cause other players get cheated or upset.
  Information on the internet spread instantly.
  We ask you for not to share information you're not sure about.
• Do not falsify data or use any illegal program
  It's not allowed to count data in an illegal way or playing Golondia in a wrong way with third party program.

Regarding your inquiry, you can play by not only fast flicking the screen, but also just gently swipe to the direction you want your character to go.

We would appreciate if you could try the above if you feel flicking is defficult.

Regarding your inquiry, flashing shot is called "Critical shot". You can activate by flicking characters which is close to fall from the cliff of the screen.

You can attack in wider range and be more protective when you bump into obstacles.
Please be careful not to fall from the cliff because it moves faster than usual.
When you know how to handle it properly, you will be able to defeat more enemies.
Also, critical shots are automatically activated in the fever mode.

We appreciate if you could use it as a reference.

You may look for the basic operation on in-game tutorial.
*Please tap [?] in MENU to find the tutorial you've already been through. MENU is located in the upper right of the stage select page

Basic operations are as below.

• Rolling
  Characters in the Rally area roll over to the direction you flick the screen into.
• Jumping
  Characters in the Jump area jump when tapping the screen.
• Pinching and moving
  Characters holding still are pinched and moved to where you want to go by being dragged.

Regarding your inquiry, after selecting the stage, you can find instructions described in [Mission].

Please confirm the 3 different kinds of requirements to clear below:

• Beat them all !
  Defeat all the enemies that appears.
  (The enemies which ran away will also be counted as "defeated")
• Achieve the target score within the time limit !
  Achieve the required score before the time limit expires
  (If the required score is achieved, the stage will be cleared even if you fall down from the cliff)
• Beat them all within the time limit !
  Defeat all the enemies that appears before the time limit expires.
  (Enemies that ran away will also be counted as "defeated")

Regarding your inquiry, boost items help you progress stages.
They are available to purchase with Diamonds or Coins before you start the level.
Please be noted that they can be used only once in the session.
When you play difficult stage or want to gain higher score, you can utilize them.

Please refer to following lists for more details.

• Balloon
  You can recover from your first fall in the session.
• Score Up
  Your final score is boosted by 25%.
• Barricade
  Creating barricades at some parts of the edges will prevent you from falling from Cliff.
• Catch
  You can tap your character in Rally area to stop temporarily.

Regarding your inquiry, some of the items that appears in the stages, demonstrate their effects by taking them. Please confirm below for the main items and effects:

• Fever Fruits
  Transform to the Fever status and Fruits will appear in the stage. By taking them, it gives you high score.
  If one more Fever Fruit is taken during the Fever status, the Fever time will be extended.
  Also in the Fever status, a fence will appears to block the cliff and you will not fall.
• Coin
  You can acquire by taking coins. Even if you didn't complete the stage, acquired coin will not decrease.
• Bomb
  It is a bomb that blows away the enemies around. It is not a miss if the character is hit by it, however please be aware that it will blow away as well.
• Surprising Bomb
  It surprises the enemy and prepares for the run away. If you defeat the enemies preparing to run away, you get high score. However, after a while they will run away and it will not be possible to get scores. Therefore, please aim the timing to use it.
• Hamburger
  The character gets giant temporally. You will not be able to jump, however you will be able to ignore the bumps.
• Random Egg
  It cracks when hit and a random item comes out.

Regarding your inquiry, Fever fruits are floating in the air.
In order to catch them,　please tap the screen to jump in exact timing.

Regarding your inquiry, Fever Fruits will appear after you played stage 5.

Also, higher your shot evaluation you get, you will have more chance in Fever Fruits appearance.
Tips are to defeat enemies that appears in screen with less shots to get high evaluation in shot.
If you defeat many enemies with less shots, your evaluation will change to NICE > GREAT > EXCELLENT.
You will have more chance in Fever Fruits appearance if it is close to EXCELLENT.

We appreciate if you could use it as a reference.

Regarding inquiry.
An enemy is getting ready to escape when it's left behind alone, and after some time, it runs off.

Escaped enemies are treated as being defeated but not as being scored.
You can get higher score if you beat an enemy under preparation for escaping.

Regarding your inquiry, it is required to get high scores as much as possible to get 3 stars.

Please confirm the contents below to get high scores:

• Defeat the enemy with few shots.
• Make more combos by defeating enemies in row and in short time.
• Do not miss the Fever Fruits by jumping and getting them.
• Use the boost item “Score Up”.

Regarding your inquiry, there are requirements to release the characters. You can confirm the requirements in the character selection screen.

• The character can be released by Coins or Diamonds(Some characters can be released by only one of those). The number displayed in the release button is the amount of Coins or Diamonds required.
• When there is a key mark and「STAGE##」displayed, it means that you have to release a character in this stage first. Destroy the cage to release characters which are inside the cage.

Regarding your inquiry, login bonus stages will appear once a day.
If you have already played once, please wait until the next day(reset at end of the day).

Golondia is supported with the following iOS devices:

• iOS7.1 or later iPhone/iPad

*iPhone5 or later is recommended
*Other types of device or iOS devices falsified are not supported

Golondia is supported with the following Android devices:

• Android version 4.1 or later

*Some of Android version 4.1 or later are not supported
*Other type of devices or Android devices falsified are not supported

Started from 06/05/2018(JapanTime), we have stopped the system linked with Facebook.
Data transfer and friend feature using Facebook account will be unable to use from this time.

Regarding your inquiry, you can use Diamonds at the following contents:

• Re-try the stage from where you left off
• Use boost item
• Unlock characters

Start from 06/05/2018(JapanTime), we will stop selling paid items(Diamond).
Item you currently own can be used as it used to be.

Start from 06/05/2018(JapanTime), we will stop selling paid items(Diamond).
Item you currently own can be used as it used to be.

Tap the Diamond mark in MENU to check up on the Diamonds.
MENU is located in the upper right of the stage select page.

• Free Diamonds
  Those you obtained in game
• Purchased Diamonds
  Those you bought from the store

Furthermore, you can look for more information of your purchases through App Store/Google Play.
Please visit Help of each system or reach away App Store/Google Play support desk for further details.

Regarding your inquiry, please try the steps below in case the game froze:

• Reboot the game.
  Rebooting the game may evade the game from freezing.
• Update the game to the latest version.
  Please check if there exists a latest version of the game in App Store or Google Play.
  Older versions may cause bad effects to the game.
• Reboot the device.
  Memory of the device may cause a freeze or force close of the game.
  Please reboot your device.
• Update the device's software.
  Please check if the device's software is updated.

If the problem still persists even if you tried the above, please contact us again.
We apologize for the inconvenience.

Regarding your inquiry, when the game is played in unstable network connections, there might be a risk of breaking and losing the game files.
Therefore, please make sure to play in a stable network connection.

Please be aware that we will not be able to support in cases of data issues due to network connections when items or purchase history cannot be confirmed.
(Regarding the purchased items, it is not refundable despite of being used or not)

Regarding your inquiry, please try the following steps when the game does not start:

• Make sure there are enough spaces in the saving storage.
  *The game might not start when there are not enough spaces in the storage.
  Please play with at least 10MB of memory capacity.
• For users that using Android6.0 and up, please verify that the [Phone] Permissions is turned ON.
  How to check.
  　[Settings]>[Apps]>[GOLONDIA]>[Permissions]

If the problem still persists even if you tried the above, please "contact" us from the right bottom of the title screen.

It might cause data inconsistency if you intentionally change time setting on your device.
Furthermore, it is possible that your game data could be damaged by some unexpected error.
Game data with/without purchased items may not be able to restored in this case.

We strongly recommend you not to change time setting but to stay at the standard time of your country.
*You can change time setting to fill the time gap of your device